CUSTOMER SERVICE

Confidential, caring and professional: we’re there for patients.

• Specialty Health Network's Call Centre operates from 8 am to 8 pm EST, Monday to Friday
• Whether it’s at home, in pharmacy, on the phone, or online, we reach out to patients where it’s most convenient for them
• Multilingual Service Available, with access to live, on-demand, multilingual services for ease of communication in patient’s preferred language
• 24-hour response, post-enrolment: patient is contacted within one business day of receipt of enrolment